Privacy Policy

Last Updated: January 1, 2026

Information We Collect

When you visit our website or use our services, we may collect the following information:

Contact Information: Name, phone number, email address, and mailing address
Vehicle Information: Make, model, year, and VIN when relevant to service
Service History: Records of repairs and maintenance performed
Website Usage: Pages visited, time spent, and browser information

How We Use Your Information

We use the information we collect to:

Provide automotive repair and maintenance services
Contact you regarding appointments and service updates
Send service reminders and maintenance recommendations
Improve our website and customer experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

Parts suppliers when necessary to complete repairs
Payment processors to handle transactions
Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features may not function properly.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Onsite Automotive Services
30 Pine St Middle Unit, Stoneham, MA 02180
Phone: (781) 438-3838
Email: info@onsiteautomotiveservice.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.